Introduction
Epic Motor Freight LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, subscribe to our services, or express interest in our offerings. Please note that we do not collect personal information from drivers, truck owners, or visitors unrelated to subscription or service inquiries.
Types of Information Collected
Epic Motor Freight LLC only collects limited personal information necessary to provide our services and communications. This may include:
- Name
- Email Address
- Phone Number (including for communication and SMS consent purposes)
- Company Information (if applicable)
Method of Information Collection
We collect personal data through the following methods:
- Online subscription forms on our website.
- Service inquiries via email or phone.
- Voluntary submission during website interactions, such as requesting information about our services.
Purpose of Data Collection
The personal information collected is used for the following purposes:
- Responding to inquiries about our services.
- Communicating updates, offers, or relevant news to subscribed users.
- Sending SMS messages to users who have explicitly opted in for text communications. SMS messages may include service updates, offers, or other relevant information as described during the consent process.
- Processing service requests or providing information as requested by potential customers.
Data Security Measures
Epic Motor Freight LLC ensures that your personal data is protected using appropriate technical and organizational security measures. These measures prevent unauthorized access, alteration, disclosure, or destruction of your personal information.
Data Sharing
We do not sell or share personal information, including phone numbers collected for SMS communications, with third parties or affiliates for marketing purposes. Personal data may be shared only when necessary to provide requested services or as required by law.
User Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Update: You may update or correct any inaccuracies in your data.
- Unsubscribe: You may opt out of receiving communications or request the deletion of your personal information at any time.
- SMS Opt-Out: If you have opted in to receive SMS messages, you may opt out at any time by replying “STOP” to any received SMS. For assistance, text “HELP” or contact us directly.
SMS Terms & Conditions
By opting in, you agree to receive text messages from Epic Motor Freight LLC related to [enter types of messages, e.g., service updates, dispatch alerts, promotional offers, etc.].
- You acknowledge that you agree to our Terms and Conditions and Privacy Policy.
- Message frequency may vary.
- Message and data rates may apply.
- To opt-out, reply “STOP” at any time.
- For assistance, reply “HELP” or contact our support team.
Cookies
Our website may use cookies to enhance user experience and gather general information about website usage. You can adjust your browser settings to disable cookies if you prefer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage users to review it periodically to stay informed about how we protect your personal data.
Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us through the following channels:
- Phone: 425-548-6603
- Email: dispatch@epicmotorfreight.com
- Website: www.epicmotorfreight.com/contact/
Effective Date
This Privacy Policy is effective as of [2-2-2025].
